Pulse · New invoice finding
Your negotiated dimensional weight
divisor wasn’t applied.
On one new invoice, packages were billed at a higher weight than your contract allows. That adds $10,292.88 in excess charges.
Every invoice. Every package.
Audited against your contract.
Our agents trace billing discrepancies to their cause and bring you a clear answer.
Your negotiated dimensional weight
New invoices arrive.
Our agents get to work.
Our engines rerate every package. Our agents then analyze the overbilled packages on each invoice, reconcile them to your contract, and identify the shared cause.
Every applicable contract value. One connected investigation.
- New invoices arrive
- Rerate invoices in parallel
- Analyze overbilled packages
- Reconcile to the contract
- Explain the root cause
One incoming batch.
EX-1013,484 packages
EX-2012,323 packages
Both invoices enter the same contract review.
Our agents follow the evidence.
The same pattern.
One term wasn’t applied.
Across 2,323 packages, billed weights match a 139 divisor instead of your negotiated 194.
That weight difference raises both transportation and fuel.
20 × 16 × 12 in = 3,840 in³ · 12 lb actual weight
Your contract · 194 divisor
3,840 ÷ 194 = 19.79
20lbRounded-up billable weight$22.32 expected
Invoice · matches 139
3,840 ÷ 139 = 27.63
28lbCarrier’s billed weight$26.88 billed
Eight extra billable pounds. $4.56 extra.
Transportation and related fuel on the same package.
A clear cause.
A ready next step.
You get the issue, its full impact, and the evidence to take it to your carrier.
See Rate Compliance in action Carrier review · Draft prepared
Apply the negotiated divisor.
Review the excess charges.
The request brings together the contract clause, 2,323 affected packages, and the $10,292.88 calculated difference.
Contract evidence + shipment reconciliation
Read the carrier draft
Review DIM divisor on ACCT-204 — invoice EX-201
Hello,
Please review the dimensional weight treatment on account ACCT-204, invoice EX-201, for the week of Oct 5.
Our amendment covers both ACCT-101 and ACCT-204. It specifies a divisor of 194 for eligible Domestic Ground packages above 250 cubic inches, effective October 1.
Our review of the newly received invoices found a discrepancy on invoice EX-201. Account ACCT-101, invoice EX-101, matches the negotiated DIM treatment for the reviewed packages. Account ACCT-204, invoice EX-201, has billed weights matching 139 instead.
For example, shipments ACCT-101-1 and ACCT-204-1 each measure 20 × 16 × 12 inches and weigh 12 lb, using Ground, Zone 5. The agreement gives a billable weight of 20 lb. ACCT-101 is billed at 20 lb; ACCT-204 is billed at 28 lb, with a $4.56 difference in transportation and related fuel.
Across 2323 eligible shipments on ACCT-204, invoice EX-201, the calculated difference is $10,292.88. The 3484 reviewed shipments on ACCT-101, invoice EX-101 have no difference for this DIM issue and are excluded from the adjustment request.
Please confirm the applicable divisor, review the affected charges on ACCT-204 for adjustment, and confirm that the contracted divisor will apply to future eligible shipments on ACCT-204. The agreement clause and shipment reconciliation are ready for your review.
Thank you.
Your team reviews and sends.